FREE SHIPPING - US & Canada

Xotica Hair Shipping & Return Policies

Shipping

FREE Shipping

Xotica Hair is pleased to offer Free shipping worldwide on all orders over $100.  ***Please note that you may be subject to pay duties and taxes in your country.

Order Processing:

Orders are processed and shipped within 2-3 business days via various international couriers (DHL, UPS and FedEx). Various textures such as Afro Kinky Curly and Kinky Straight have longer processing times (processed in 3 business days and shipped on the 4th day). Orders placed over the weekend will be processed Monday morning unless it is a holiday. Orders placed over the holidays will be processed first day after holiday when business resumes. You will your receive tracking information via the email.

Shipping times are based on inventory.  If your item is out of stock, shipping can take 3 to 7 business days. Please note that most courier services do not deliver during the weekend nor do they ship to a P.O. Boxes.

Returns

Xotica Hair guarantees satisfaction with all our hair extensions. If you are not satisfied with our hair we are happy to offer 7 day return policy if the hair has not been worn or altered in any way. The customer will be responsible for the return shipping cost and will need to contact our customer service customerservice@xoticahair.com for the return address. Once the product is received and inspected at our headquarters a full refund will be issued to your original payment method.

 

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